Certain shoes in our collection are machine washable for your convenience. Please use a front-load machine on a gentle cycle with low spin and cold water. For best results, air dry only to maintain the integrity and longevity of the footwear.

Sandals:

- Fusion Strive

- Fusion Energy

- Fusion Zest

- Elevate

- Yumi & Kholo Summer Stripe

- Yumi Critters

Shoes:

- Fusion Vitality

- Stella

- Carefree (Men's & Women's)

- Carefree Denim (Men's & Women's)

- Comfort Stretch Damask

- Comfort Stretch Wave

- Naples

- Harbor Stretch

- Harbor Shimmer

- Mariner Soho

- Siesta Summer

- Siesta Carrick

- Maia Walking Sneaker

- Olympia

Slippers:

- Melody

- Cedar Boho

- Shambala

- Apres (Men's & Women's)

- Siesta Teddy

- Dundee Cozy

U.S. Shipping Prices and Timelines:

ECONOMY SHIPPING: 7-10 BUSINESS DAYS

STANDARD SHIPPING: 4-6 BUSINESS DAYS

EXPRESS SHIPPING: 2-3 BUSINESS DAYS

Economy shipping is initiated by FedEx and delivered by USPS.

We ship to PO Boxes, Military/APF/AFO using Standard Shipping only.

Estimated delivery times are based on order processing and packing times (typically 24 TO 48 hours) plus shipment times required by the carrier.

Shipping dates are calculated as business days, excluding weekends and holidays.

All orders ship from Texas.

We stand behind the quality of our products and want you to be happy with your purchase. If you are not satisfied, you may return or exchange your item within 30 days of purchase, provided the original purchase was made on www.wacoshoecompany.com.

- Items must be in unused condition.

- Original shipping charges are non-refundable.

- Final clearance and close-out items are not eligible for return.

- We do not process returns or exchanges for purchases made through other retailers.

Exchanges

To ensure you get the item you want, we recommend placing a new order for the replacement. Our inventory changes frequently, and select sizes and colors may sell out.

How to exchange:

1. Place a new order online.

2. Follow the return instructions below to send back the original, unused item for a refund.

Returns

Please send your return to the address below. If possible, include:

- A copy of the packing slip found in the box

- The reason for return

- Any additional comments

Return shipping costs are non-refundable. Please allow 2-3 weeks for processing.

Return Address:

Waco Shoe Company

Attn: Customer Service/Returns

6301 Imperial Drive

Waco, TX 76712

If you're not completely satisfied, you may return or exchange your purchase within 30 days, provided it was bought directly from www.wacoshoecompany.com. Items must be in unused condition. Please note that original shipping costs are non-refundable. Final clearance and close-out items cannot be returned.